Your Vendor Doesn't Know Your Business — So Why Are They Driving Your Transformation?

Vendors demo best practices. Partners upsell configuration. Neither of them knows your organization, your workflows, or what you're actually trying to achieve.

Real transformation starts with your core value chain — the experiences and outcomes that define your business. Use cases come next. Then a business case with clear OKRs. Technical requirements and a roadmap follow. Not the other way around.

Large consultancies can configure a platform and manage the people side. At a high price. But that's not transformation leadership — that's execution for hire.

Transformation ownership belongs to you.

As senior leadership, your job is to lead every workstream, hold vendors to your business case, and make sure the outcome reflects your goals — not a generic deployment template.

I've spent 30+ years on both sides of this equation — global consultancies and enterprise IT vendors. Today I advise leadership teams through the full journey: planning, designing, and executing digital transformation that actually delivers on the original business case.

The story of a skyrocketing budget and a missed transformation? I've seen it too many times. My job is to make sure it's not yours.

Curious whether your transformation program is set up to succeed? Let's talk.